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Digital Service Design & Innovation

Overview

Software-based digital services play a central role in the digital economy and society. In the future, we expect that the amount of devices connected to the Internet will grow exponentially and enable the creation of even more advanced digital services in all areas of business and life.

 

User-centricity, agility, cross-functionality, data-centricity, and value-orientation are important principles for digital service providers. Thus, in order to successfully deliver digital services, providers are faced with various challenges. Thus, research is required in order to extend or adapt established approaches for the design and development of hardware and software. In this research department, we investigate processes, methods and tools for the innovation and design of digital services. We investigate the entire digital service lifecycle ranging from strategy, discovery and innovation, design and development, transition, to operations.

 

Research Topics

In the research department "Digital Service Design & Innovation" we are currently investigating the following specific research topics. 

 

Methods & Tools for User/Human-Centered (Service) Design 
  • Classification of design techniques
  • Design support systems providing selection support for design techniques
Agile Requirements & Software Engineering
  • Conversational requirements elicitation systems
  • Communication in agile teams
Data-Driven Business Transformation 
  • Business model mining
  • Data-driven process standardization

The publications listed below provide further insights on recent results of our research activities.  

Organization

Head of Area

Prof. Dr. Alexander Mädche Prof. Dr. Alexander Mädche
Phone: +49 721 608-41580
alexander.maedche∂kit.edu

Members

Selected Projects

Xuanhui Liu Xuanhui Liu
+49 721 608-41583
xuanhui.liu∂kit.edu		  
Dominik Augenstein
Tim Rietz
+49 721 608-41586
tim.rietz2∂kit.edu		  
Christian Fleig
Christian Fleig
+49 721 608-41583
christian.fleig∂kit.edu
Janina Ballach
+49 721 608-41583
janina.ballach∂kit.edu		  
 

Running Projects

Projects
Title Contact
BPT - Business Process Transformation in Enterprise Systems Implementation Organizations (Blanc & Fischer)

Christian Fleig
User-Centered Digital Transformation (Senacor)

Tim Rietz


Selected Publications of the Research Group


2023
Comparative validation of machine learning algorithms for surgical workflow and skill analysis with the HeiChole benchmark
Wagner, M.; Müller-Stich, B.-P.; Kisilenko, A.; Tran, D.; Heger, P.; Mündermann, L.; Lubotsky, D. M.; Müller, B.; Davitashvili, T.; Capek, M.; Reinke, A.; Reid, C.; Yu, T.; Vardazaryan, A.; Nwoye, C. I.; Padoy, N.; Liu, X.; Lee, E.-J.; Disch, C.; Meine, H.; Xia, T.; Jia, F.; Kondo, S.; Reiter, W.; Jin, Y.; Long, Y.; Jiang, M.; Dou, Q.; Heng, P. A.; Twick, I.; Kirtac, K.; Hosgor, E.; Bolmgren, J. L.; Stenzel, M.; von Siemens, B.; Zhao, L.; Ge, Z.; Sun, H.; Xie, D.; Guo, M.; Liu, D.; Kenngott, H. G.; Nickel, F.; Frankenberg, M. von; Mathis-Ullrich, F.; Kopp-Schneider, A.; Maier-Hein, L.; Speidel, S.; Bodenstedt, S.
2023. Medical Image Analysis, 86, Art.-Nr.: 102770. doi:10.1016/j.media.2023.102770
Situational selections of design methods for digital innovation processes
Liu, X.; Werder, K.; Maedche, A.; Sun, L.
2023. International Journal of Innovation Science. doi:10.1108/IJIS-02-2023-0046
2022
Ladderbot—A conversational agent for human-like online laddering interviews
Rietz, T.; Maedche, A.
2022. International Journal of Human-Computer Studies, 171, Art.-Nr.: 102969. doi:10.1016/j.ijhcs.2022.102969
TeamSpiritous - A Retrospective Emotional Competence Development System for Video Meetings
Benke, I.; Schneider, M.; Liu, X.; Mädche, A.
2022. Proceedings of the ACM on human-computer interaction, 6 (CSCW2), Art.-Nr.: 392. doi:10.1145/3555117
Feasible rounding based diving strategies in branch-and-bound methods for mixed-integer optimization
Neumann, C.; Schwarze, S.; Stein, O.; Müller, B.
2022. EURO Journal on Computational Optimization, 10, Art.-Nr.: 100051. doi:10.1016/j.ejco.2022.100051
Voice of the users: an extended study of software feedback engagement
Tizard, J.; Rietz, T.; Liu, X.; Blincoe, K.
2022. Requirements engineering, 27, 293–315. doi:10.1007/s00766-021-00357-1
2021
Accelerating Deductive Coding of Qualitative Data: An Experimental Study on the Applicability of Crowdsourcing
Haug, S.; Rietz, T.; Maedche, A.
2021. Mensch und Computer 2021, MuC ’21, 5.-8.9.2021 Ingolstadt, 432–443, Association for Computing Machinery (ACM). doi:10.1145/3473856.3473873
Designing AI-Based Systems for Qualitative Data Collection and Analysis. Dissertation
Rietz, T.
2021, Juli 13. Karlsruher Institut für Technologie (KIT). doi:10.5445/IR/1000135146
Cody: An AI-Based System to Semi-Automate Coding for Qualitative Research
Rietz, T.; Maedche, A.
2021. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI 2021) : Yokohama, Japan, 08.13.05.2021. Ed.: Y. Kitamura, Art.Nr. 394, Association for Computing Machinery (ACM). doi:10.1145/3411764.3445591
Software Development Process Ambidexterity and Project Performance: A Coordination Cost-Effectiveness View
Werder, K.; Li, Y.; Maedche, A.; Ramesh, B.
2021. IEEE transactions on software engineering, 47 (4), 836–849. doi:10.1109/TSE.2019.2904571
Comparative validation of machine learning algorithms for surgical workflow and skill analysis with the HeiChole benchmark
Wagner, M.; Müller-Stich, B.-P.; Kisilenko, A.; Tran, D.; Heger, P.; Mündermann, L.; Lubotsky, D. M.; Müller, B.; Davitashvili, T.; Capek, M.; Reinke, A.; Reid, C.; Yu, T.; Vardazaryan, A.; Nwoye, C. I.; Padoy, N.; Liu, X.; Lee, E.-J.; Disch, C.; Meine, H.; Xia, T.; Jia, F.; Kondo, S.; Reiter, W.; Jin, Y.; Long, Y.; Jiang, M.; Dou, Q.; Heng, P. A.; Twick, I.; Kirtac, K.; Hosgor, E.; Bolmgren, J. L.; Stenzel, M.; von Siemens, B.; Zhao, L.; Ge, Z.; Sun, H.; Xie, D.; Guo, M.; Liu, D.; Kenngott, H. G.; Nickel, F.; Frankenberg, M. von; Mathis-Ullrich, F.; Kopp-Schneider, A.; Maier-Hein, L.; Speidel, S.; Bodenstedt, S.
2021. doi:10.48550/arXiv.2109.14956
Voice of the Users: A study of software feedback differences between Germany and China
Tizard, J.; Rietz, T.; Liu, X.; Blincoe, K.
2021. Proceedings 29th IEEE International Requirements Engineering Conference Workshops: REW 2021 ; September 20 – 24 2021, Online Event. Ed.: T. Yue, 328–335, Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/REW53955.2021.00057
2020
Novice digital service designers’ decision-making with decision aids — A comparison of taxonomy and tags
Liu, X.; Werder, K.; Maedche, A.
2020. Decision support systems, 137, 113367. doi:10.1016/j.dss.2020.113367
Deep learning for semantic segmentation of organs and tissues in laparoscopic surgery
Scheikl, P. M.; Laschewski, S.; Kisilenko, A.; Davitashvili, T.; Müller, B.; Capek, M.; Müller-Stich, B. P.; Wagner, M.; Mathis-Ullrich, F.
2020. Current directions in biomedical engineering, 6 (1), Article no: 20200016. doi:10.1515/cdbme-2020-0016
Corona beschleunigt Digitalisierung der Arbeit
Müller, B.; Lalive, R.; Lavanchy, M.
2020. Die Volkswirtschaft <St. Gallen>, 93 (6), 15–17
A data set of 104 software development projects – an investigation on process ambidexterity and project performance
Werder, K.; Li, Y.; Maedche, A.; Ramesh, B.
2020, Mai 11. doi:10.5445/IR/1000119197
Design of Data-Driven Decision Support Systems for Business Process Standardization. Dissertation
Fleig, C.
2020, März 12. Karlsruher Institut für Technologie (KIT). doi:10.5445/IR/1000117653
Experimental Materials Comparing Individual Performance Implications of Two Decision Aids: Taxonomy and Tags
Liu, X.; Werder, K.; Maedche, A.
2020. MethodsX, 7, Art.Nr. 101133. doi:10.1016/j.mex.2020.101133
Towards the Design of an Interactive Machine Learning System for Qualitative Coding
Rietz, T.; Maedche, A.
2020. International Conference on Information Systems, ICIS 2020 - Making Digital Inclusive: Blending the Local and the Global, India, December 13-16, 2020. Ed.: Joey George, Paper 1830, AIS eLibrary (AISeL)
Cody: An Interactive Machine Learning System for Qualitative Coding
Rietz, T.; Toreini, P.; Maedche, A.
2020. ACM Symposium on User Interface Software and Technology (UIST 2020), Online, 20.–23. Oktober 2020. doi:10.1145/3379350.3416195
Voice of the Users: A Demographic Study of Software Feedback Behaviour [Distinguished Paper Award]
Tizard, J.; Rietz, T.; Blincoe, K.
2020. Proceedings 28th IEEE International Requirements Engineering Conference : RE’20 ; [Zurich; Switzerland; 31 August 2020 through 4 September 2020]. Ed.: T. Breaux, 55–65, Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/RE48521.2020.00018
We see we disagree: Insights from Designing a Cooperative Requirements Prioritization System
Rietz, T.; Schneider, F.
2020. Proceedings of the 28th European Conference on Information Systems (ECIS 2020)
Discovering Core Modules of Platform-based Software Ecosystems for Non-Profit Sport Organizations
Benke, I.; Guth, P.; Rietz, T.; Maedche, A.
2020. Proceedings der 15. Internationalen Tagung Wirtschaftsinformatik (WI2020), Potsdam, 08.-11-03.2020
2019
Design Principles for Business Model Analytics Tools. Dissertation
Augenstein, D.
2019. Karlsruher Institut für Technologie (KIT). doi:10.5445/IR/1000099850
Designing Decision Aids for Digital Service Design Technique Selection. Dissertation
Liu, X.
2019. Karlsruher Institut für Technologie (KIT). doi:10.5445/IR/1000097355
Designing a conversational requirements elicitation system for end-users
Rietz, T.
2019. 27th IEEE International Requirements Engineering Conference (RE’19), Jeju Island, ROK, September 23-27, 2019, 452–457, IEEE Computer Society. doi:10.1109/RE.2019.00061
LadderBot: A requirements self-elicitation system
Rietz, T.; Maedche, A.
2019. 27th IEEE International Requirements Engineering Conference (RE’19), Jeju Island, ROK, September 23-27, 2019, 357–362, IEEE Computer Society. doi:10.1109/RE.2019.00045
Designing an AI-based Advisory Platform for Design Techniques
Liu, X.; He, S.; Maedche, A.
2019. ECIS 2019 proceedings . 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019. Research Papers, Paper: 152, Association for Information Systems (AIS)
The Impact of Anthropomorphic and Functional Chatbot Design Features in Enterprise Collaboration Systems on User Acceptance
Rietz, T.; Benke, I.; Maedche, A.
2019. 14. Internationale Tagung Wirtschaftsinformatik (WI2019)
2018
Towards increased business model comprehension – principles for an advanced business model tool
Augenstein, D.; Fleig, C.
2018. Designing for business model comprehension - Principles for an extended business model tool - European Conference on Information Systems (ECIS), Portsmouth, UK, June 23rd – 28th 2018, 1–11, AIS eLibrary (AISeL)
Development of a data-driven business model transformation tool
Augenstein, D.; Fleig, C.; Mädche, A.
2018. Designing for a Digital and Globalized World: 13th International Conference, DESRIST 2018, Chennai, IND, June 3-6, 2018, Proceedings. Ed.: S. Chatterjee, 205–217, Springer International Publishing. doi:10.1007/978-3-319-91800-6_14
KeyPro - A Decision Support System for Discovering Important Business Processes in Information Systems
Fleig, C.; Augenstein, D.; Maedche, A.
2018. CAiSE Forum 2018 - Information Systems in the Big Data Era - International Conference on Advanced Information Systems Engineering, Tallinn, EST, June 11-15, 2018. Ed.: J. Mendling, 90–104, Springer. doi:10.1007/978-3-319-92901-9_9
Adaptive System Use Revisited – A Methodological Replication
Haake, P.; Schacht, S.; Maedche, A.
2018. AIS Transactions on Replication Research, 4, 1–15. doi:10.17705/1atrr.00024
The Role of Cultural Differences when Using Different Classifications: An Experiment Design for Design Technique Selection
Liu, X.; Werder, K.; Zhao, Q.
2018. 39th International Conference on Information Systems (ICIS), San Francisco, California, USA, December 13-16, 2018, Association for Information Systems (AIS)
Development of a Measurement Scale for Business Process Standardization
Wurm, B.; Mendling, J.; Schmiedel, T.; Fleig, C.
2018. European Conference on Information Systems 2018 (ECIS 2018), Portsmouth, UK, June 23 - 28, 2018
Designing a Process Mining-Enabled Decision Support System for Business Process Standardization in ERP Implementation Projects
Fleig, C.; Augenstein, D.; Mädche, A.
2018. Business Process Management Forum: BPM Forum 2018. Sydney, NSW, Australia, September 9-14, 2018. Proceedings. Ed.: Mathias Weske, 228–244, Springer Nature. doi:10.1007/978-3-319-98651-7_14
Process Mining for Business Process Standardization in ERP Implementation Projects – An SAP S/4 HANA Case Study from Manufacturing
Fleig, C.; Augenstein, D.; Mädche, A.
2018. 16th International Conference on Business Process Management (BPM), Sydney, AUS, September 9-14, 2018
Selection Support of Digital Service Design Techniques for Design Novices
Liu, X.
2018. Proceedings of the Doctoral Consortium Papers Presented at the 30th International Conference on Advanced Information Systems Engineering (CAiSE 2018), Tallinn, Estonia, June 11-15, 2018, 1–9, Springer
Configurations of User Involvement and Participation in Relation to Information System Project Success
Haake, P.; Kaufmann, J.; Baumer, M.; Burgmaier, M.; Eichhorn, K.; Mueller, B.; Maedche, A.
2018. Advanced Information Systems Engineering. CAiSE 2018. Ed.: J. Krogstie, 87–102, Springer International Publishing. doi:10.1007/978-3-319-91563-0_6
Erfolg in digitaler Evolution – Ein ganzheitliches Strategie-Framework für Agilität und Flexibilität in Geschäftsprozessen für Digitale Transformationsprojekte
Fleig, C.
2018. IM + io, (2), 90–95
ServiceDesignKIT: A Web Platform of Digital Service Design Techniques
Liu, X.; Leung, E. T.-M.; Toreini, P.; Maedche, A.
2018. International Conference on Design Science Research in Information Systems and Technology (DESRIST) - Designing for a Digital and Globalized World, Chennai, India, June 3–6, 2018, 34–48, Springer International Publishing. doi:10.1007/978-3-319-91800-6_3
Explaining the emergence of team agility: a complex adaptive systems perspective
Werder, K.; Maedche, A.
2018. Information, technology & people, 31 (3), 819–844. doi:10.1108/ITP-04-2017-0125
Tell Me What’s My Business – Development of a Business Model Mining Software
Fleig, C.; Augenstein, D.; Maedche, A.
2018. CAiSE Forum 2018 - Information Systems in the Big Data Era - International Conference on Advanced Information Systems Engineering, Tallinn, Estonia, 11-15 June 2018. Ed.: J. Mendling, 105–113, Springer. doi:10.1007/978-3-319-92901-9_10
Herausforderung Industrie 4.0 meistern - Ein praxisorientierter Ansatz zur Transformation von Geschäftsmodellen
Augenstein, D.
2018. Industrie 4.0 Management, 1.2018, 15–18
Using Process Theory for Accumulating Project Management Knowledge: A Seven-Category Model
Niederman, F.; March, S. T.; Müller, B.
2018. Project management journal, 49 (1), 6–24. doi:10.1177/875697281804900102
2017
Beyond Process Mining - Process Mining für Prozesstransformation und ERP-Einführungen
Fleig, C.; Seeliger, A.; Knissling, A.
2017. IM + io, (4), 90–94
Understanding Effective Use in the (Post)-Implementation Phase of Information Systems. Dissertation
Haake, P.
2017. Karlsruher Institut für Technologie (KIT). doi:10.5445/IR/1000078163
Understanding the why, what, and how of theories in IS research
Müller, B.; Urbach, N.
2017. Communications of the Association for Information Systems, 41 (1), 349–388
Developing a Business Model Transformation Tool
Fleig, C.; Augenstein, D.
2017. 6th Karlsruhe Service Summit 2017, Karlsruhe, 2. Juni 2017
Building an intelligent business model transformation tool
Augenstein, D.
2017. Informatik 2017: Chemnitz, 25.- 29. September 2017, Proceedings. Ed.: M. Eibl, Gesellschaft für Informatik (GI)
Exploring Design Principles for Business Model Transformation Tools
Augenstein, D.; Mädche, A.
2017. International Conference on Information Systems Proceedings, ICIS 2017, Seoul, South Korea, 10th - 13th December 2017
Exploring Design Principles for a Business Model Mining Tool
Augenstein, D.; Fleig, C.
2017. ICIS 2017: 38th International Conference on Information Systems: Transforming Society with Digital Innovation, Seoul, ROK, December 10-13, 2017, 1–10, AIS eLibrary (AISeL)
How to design gamification? A method for engineering gamified software
Morschheuser, B.; Hassan, L.; Werder, K.; Hamari, J.
2017. Information & software technology, 95, 219–237. doi:10.1016/j.infsof.2017.10.015
Enabling digital transformers: essays on managing and designing information technology-enabled organizational transformations for business value. Habilitation
Müller, B.
2017. Karlsruher Institut für Technologie (KIT)
Intelligente Geschäftsmodellierung
Augenstein, D.
2017. Hi:Tech Campus, April-Juni (1), 06–07
Explaining the Influence of Workarounds on Effective Use : The Case of a Supply Chain Management System
Li, Y.; Haake, P.; Mueller, B.
2017. ECIS 2017 : 25th European Conference on Information Systems, Guimarães, Portugal, June 5th-10th 2017
Towards the Design of a Process Mining-Enabled Decision Support System for Business Process Transformation
Fleig, C.
2017. CAiSE 2017 : Proceedings of the Forum and Doctoral Consortium Papers Presented at the 29th International Conference on Advanced Information Systems Engineering, Essen, Germany, 12th - 16th June 2017. Ed.: X. Franch, 170–178
Unternehmenssoftware „erfolgreich“ erneuern – Divergenzen zwischen Wahrnehmung und Realität
Haake, P.; Schacht, S.; Mueller, B.; Maedche, A.
2017. HMD, 54 (3), 1–14. doi:10.1365/s40702-017-0304-7
Teams in agile software development: Design principles and examination of human factors. Dissertation
Werder, K.
2017. Karlsruher Institut für Technologie (KIT). doi:10.5445/IR/1000069918
Enterprise System Renewal - The Divergence Between Perception and Reality
Haake, P.; Schacht, S.; Mueller, B.; Maedche, A.
2017. 13. Internationale Tagung Wirtschaftsinformatik (WI 2017), St. Gallen, Switzerland, 12.02. - 15.02.2017. Ed.: J.M. Leimeister, 529–543
How to gamify? A method for designing gamification
Morschheuser, B.; Werder, K.; Hamari, J.; Abe, J.
2017. Proceedings of the 50th Annual Hawaii International Conference on System Sciences (HICSS), Hawaii, USA, January 4-7, 2017
2016
Operationalization and Measurement of the Concept of Effective Use
Haake, P.; Schacht, S.; Lauterbach, J.; Mueller, B.; Koegel, C.; Maedche, A.
2016. Proceedings of the 26th Annual SIGADIT-Workshop, December 11-14, 2016, Dublin
The Effect of Learning on the Effective Use of Enterprise Systems
Gnewuch, U.; Haake, P.; Mueller, B.; Maedche, A.
2016. Proceedings of the International Conference on Information Systems (ICIS) 2016, December 11-14, 2016, Dublin
Designing an End User Participation and Involvement Assistant for Continuous IS Development
Haake, P.; Morana, S.; Schacht, S.; Zhou-Hartmann, L.; Maedche, A.
2016. Proceedings of the International Conference on Information Systems (ICIS) 2016, December 11-14, 2016, Dublin
A Taxonomy of Digital Service Design Techniques
Liu, X.; Werder, K.; Mädche, A.
2016. 37th International Conference on Information Systems (ICIS 2016), Dublin, Ireland,11th - 14th December 2016, 1834–1845, Curran
Estimating spatially distributed soil texture using time series of thermal remote sensing - A case study in central Europe
Müller, B.; Bernhardt, M.; Jackisch, C.; Schulz, K.
2016. Hydrology and earth system sciences, 20 (9), 3765–3775. doi:10.5194/hess-20-3765-2016
Towards a Software Product Industry Classification
Werder, K.; Wang, H.-Y.
2016. New Trends in Software Methodologies, Tools and Techniques. H. Fujita, G. A. Papadopoulos, 27–37, IOS Press. doi:10.3233/978-1-61499-674-3-27
Using Gamification to Tackle the Cold-Start Problem in Recommender Systems
Feil, S.; Kretzer, M.; Werder, K.; Maedche, A.
2016. CSCW ’16 Companion: Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion, San Francisco, California, USA, February 27-March 2, 2016, 253–256, Association for Computing Machinery (ACM). doi:10.1145/2818052.2869079
Experience Report: Social BPM Lab enhanced with participation of professionals
Augenstein, D.; Citak, M.; Ullrich, M.; Vetter, A.
2016. Modellierung 2016. Workshopband. Hrsg.: S. Betz, 71–78, Gesellschaft für Informatik (GI)
Team Agility and Team Performance - The Moderating Effect of User Involvement
Werder, K.
2016. Proceedings of the 24th European Conference on Information Systems, Istanbul, Turkey, June 12-15
PDISC - Towards a Method for Software Product DISCovery
Werder, K.; Zobel, B.; Maedche, A.
2016. Software Business : Proceedings of the 7th International Conference, ICSOB 2016, Ljubljana, Slovenia, June 13-14, 2016. Ed. A. Maglyas, 47–62, Springer. doi:10.1007/978-3-319-40515-5_4
Designing a supply network artifact for data, process, and people integration
Koppenhagen, N.; Müller, B.; Mädche, A.; Li, Y.; Hiller, S.
2016. Information systems and e-business management, 14 (3), 613–636. doi:10.1007/s10257-015-0296-1
2015
Exploring principles of user-centered agile software development : A literature review
Brhel, M.; Meth, H.; Mädche, A.; Werder, K.
2015. Information & software technology, 61, 163–181. doi:10.1016/j.infsof.2015.01.004
User Involvement in Enterprise System Implementation Projects – A Configurational Approach
Haake, P.; Maedche, A.; Müller, B.
2015. 2015 OASIS Pre-ICIS Workshop, Fort Worth, TX, USA, December 12th, 2015
The Effect of User Adaptation on the Effective Use of Enterprise Systems
Haake, P.; Lauterbach, J.; Mueller, B.; Maedche, A.
2015. ICIS 2015 Proceedings : 36th International Conference on Information Systems, Fort Worth, United States, December 13-16, 2015, 1–12, Association for Information Systems (AIS)
Design and Governance of Collaborative Business Processes in Industry 4.0
Schönthaler, F.; Augenstein, D.; Karle, T.
2015. 17th IEEE Conference on Business Informatics, Lisbon, Portugal, 13th - 16th July 2015
Transformation messen und steuern
Lauterbach, J.; Mädche, A.; Müller, B.
2015. Bankmagazin, 64 (10), 42–45
What makes the System tick? - Explaining Individuals’ Adaptation Behavior towards Effective Use in Enterprise System Implementations
Lauterbach, J.; Kahrau, F.; Müller, B.; Mädche, A.
2015. Building a better world through information systems : 35th International Conference on Information Systems (ICIS), Auckland, New Zealand, 14-17 December 2014. Vol.: 3, 1893–1913, Curran
2014
Usability Readiness of German Software SMEs : Three Segments and their Characteristics
Werder, K.; Haake, P.; Mädche, A.
2014. Mensch und Computer 2014 - Tagungsband, 14. Fachübergreifende Konferenz für interaktive und kooperative Medien : Interaktiv unterwegs, Freiräume gestalten, München, Deutschland, 31. August - 3. September 2014. Hrsg.: A. Butz, 185–194, De Gruyter
What makes "the System" tick? Explaining Individuals’ Adaptation Behavior towards Effective Use in Enterprise System Implementations
Lauterbach, J.; Kahrau, F.; Müller, B.; Mädche, A.
2014. 35th International Conference on Information Systems, Auckland, New Zealand, 14th - 17th December 2014
Social Media for Success: A Strategic Framework
Werder, K.; Helms, R. W.; Jansen, S.
2014. 18th Pacific Asia Conference on Information Systems, PACIS 2014, Chengdu, China, 24 June 2014 through 28 June 2014, Paper 92, AIS eLibrary (AISeL)
Usability für die betriebliche Praxis - Anwendbare Forschung für den Mittelstand
Burmester, M.; Brandenburg, S.; Döbelt, S.; Schlörner, I.; Schmidt, R.; Gunnar, S.; Werder, K.; Ziegler, D.
2014. Mensch & Computer 2014 – Workshopband : 14. Fachübergreifende Konferenz für Interaktive und Kooperative Medien; Interaktiv unterwegs - Freiräume gestalten. Hrsg.: M. Koch, 143–149, Oldenbourg Verlag. doi:10.1524/9783110344509.143
Usability Readiness of German Software SMEs – Three Segments and their Characteristics
Werder, K.; Haake, P.; Mädche, A.
2014. Mensch und Computer, 14. fachübergreifende Konferenz für interaktive und kooperative Medien, interaktiv unterwegs - Freiräume gestalten, München, Germany, 31. August - 3. September 2014. Ed.: M. Koch, 185–194, De Gruyter
2013
Who Reads Corporate Tweets? Network Analysis of Follower Communities
Helms, R. W.; Werder, K.
2013. Hyperconnected world: anything, anywhere, anytime : 19th Americas Conference on Information Systems, (AMCIS-2013); Chicago, Illinois, USA, 15 - 17 August 2013. Vol. 5, 3998–4009, Curran
Reconceptualizing Enterprise Systems
Lauterbach, J.; Kahrau, F.; Mädche, A.; Müller, B.
2013. Organizations and Society in Information Systems (OASIS), Milan, Italy, 14 December 2013
2012
Advancing Task Elicitation Systems : An Experimental Evaluation of Design Principles
Meth, H.; Li, Y.; Mädche, A.; Müller, B.
2012. ICIS 2012 : Proceedings of the 33rd International Conference on Information Systems, Orlando, Florida, 16th - 19th December 2012, Art.Nr. 3, AIS eLibrary (AISeL)
Process Visibility-Towards a Conceptualization and Research Themes
Berner, M.; Graupner, E.; Mädche, A.; Müller, B.
2012. Proceedings of the 33rd International Conference on Information Systems, ICIS 2012, Orlando, USA, 16th - 19th December 2012., Art.Nr. 52, AIS eLibrary (AISeL)
Managerial interventions in multicultural virtual teams : A review and synthesis of the literature
Li, Y.; Müller, B.; Mädche, A.
2012. Institute for Enterprise Systems
On the Methodological and Philosophical Challenges of Sociomaterial Theorizing: An Overview of Competing Conceptualizations [Panel Statement]
Müller, B.; Räth, P.; Faraj, S.; Kautz, K.; Robey, D.; Schultze, U.
2012. Proceedings of the International Conference on Information Systems, ICIS 2012, Orlando, USA, December 16-19, 2012. Ed.: J. F. George, Paper 3, Association for Information Systems (AIS)
Design Science Research in Action - Anatomy of Success Critical Activities for Rigor and Relevance
Koppenhagen, N.; Gaß, O.; Müller, B.
2012. 20th European Conference on Information Systems (ECIS 2012), Barcelona, Spain, June 10-13, 2012
How Do Procurement Networks Become Social? Design Principles Evaluation in a Heterogeneous Environment of Structured and Unstructured Interactions
Koppenhagen, N.; Katz, N.; Mädche, A.; Müller, B.
2012. International Conference on Information Systems (ICIS), Shanghai, China, 4-7 December 2011. Vol. 5, 3635–3653, Curran
Understanding Design Principles of Task Elicitation Systems - An Experimental Evaluation
Meth, H.; Li, Y.; Mädche, A.; Müller, B.
2012. International Conference on Information Systems (ICIS), JAIS Theory Development Workshop, Orlando, USA, 16th - 19th December 2012. Ed.: F. Joey, Weatherhead School of Management
Anatomy of knowledge bases used in design science research : A literature review
Gaß, O.; Koppenhagen, N.; Biegel, H.; Maedche, A.; Müller, B.
2012. Design Science Research in Information Systems. Advances in Theory and Practice : 7th International Conference (DESRIST), Las Vegas, USA, May 14-15, 2012. Ed.: K. Peffers, 328–344, Springer-Verlag. doi:10.1007/978-3-642-29863-9_24
Reducing the Incidence of Unintended, Human-Caused Information Flows in Enterprise Systems
Atkinson, C.; Gerbig, R.; Barth, F.; Freiling, F.; Schinzel, S.; Hadasch, F.; Maedche, A.; Müller, B.
2012. 16th International Enterprise Distributed Object Computing Conference Workshops (EDOCW), Third International Workshop on Models and Model-driven Methods for Service Engineering (3M4SE), Beijing, China, 10th - 14th September 2012. Ed.: C. Chi, 11–18, Institute of Electrical and Electronics Engineers (IEEE). doi:10.1109/EDOCW.2012.12
2011
The Artifact’s Theory : A Grounded Theory Perspective on Design Science Research
Müller, B.; Olbrich, S.
2011. Proceedings of the 10th International Conference on Wirtschaftsinformatik, Zurich, Switzerland, 16th - 18th February 2011. Ed.: A. Bernstein
Leaking Confidential Information by Non-Malicious User Behavior in Enterprise Systems - an Empirical Study
Hadasch, F.; Mädche, A.; Müller, B.
2011. Universität Mannheim
Leaking Confidential Information by Non-Malicious User Behavior in Enterprise Systems - Design of an Empirical Study
Hadasch, F.; Müller, B.; Mädche, A.
2011. Profit vs. Privacy - Advanced targeted advertising for social networks, 6th Mediterranean Conference on Information Systems (MCIS), Limassol, Cyprus, 3th - 5th September 2011. Ed.: C. Kahl, Art.Nr. 126
Editorial: Workshop on the Role of Platforms for Enterprise Ecosystems (3EP)
Beimborn, D.; Mädche, A.; Müller, B.
2011. Informatik 2011 : Informatik schafft Communities; 4.-7.10.2011, Berlin, Germany. Ed.: H. Heiss, 419–420, Gesellschaft für Informatik (GI)