Practical Seminar: Digital Service Design
- Type: Seminar (S)
- Chair: Information Systems & Service Design
- Semester: SS 2016
-
Time:
2016-04-21
10:30 - 13:00 weekly
11.40 Room 202 11.40 Kollegiengebäude am Ehrenhof
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- Start: 21.04.2016
- Lecturer: Prof. Dr. Alexander Mädche
- Lv-No.: 2540554
Lecture Description
In the Practical Seminar Digital Service Design students address a real-world challenge in the society and apply digital service design practices and tools. Furthermore, the students prototype and implement digital services leveraging a commercial, state-of-the-art digital platform.
Real-world challenges will vary over time, but taken from domain of urban networks (e.g. citizen, mobility, retail, education). The practical seminar is carried out in close cooperation with SAP SE and leverages state-of-the-art digital platforms for digital service implementation.
Learning Objectives
The students will:
- explore a digital service design challenge in urban networks
- learn and apply selected digital service design practices & tools
- understand capabilities of state-of-the-art digital platforms and realize a running digital service prototype
Lecture Content
- Foundations
- Digital Service Design Challenges in Urban Networks
- Basics of Digital Service Design practices and tools
- Prototyping and development Digital Services using commercial, state-of-the-art digital platforms (e.g. SAP HANA Cloud Platform, Predictive Analytics Library)
- Delivering digital service prototypes
Course Schedule
11.40
Room 202
| Date | Time | Location | Session | Deliverable |
| April, 21st 2016 |
10:30-1pm |
11.40 |
Organizational Information |
- |
| Introduction Lecture - Digital Services in Urban Networks |
- |
|||
| April, 28th 2016 |
10:30-1pm |
11.40 |
Foundations: Digital Service Design |
- |
| May 12th, 2016 |
10:30-1pm |
11.40 |
Foundation SAP HANA Cloud Platform (Part I) Q&A Session |
- |
| May, 19th 2016 |
10:30-1pm |
11.40 |
Intermediate Presentation of Business Model |
Presentation, Documentation and Discussion of Business Model |
| June, 2nd 2016 |
10:30-1pm |
11.40 |
Foundation SAP HANA Cloud Platform (Part II) | - |
| June 9th, 2016 |
10:30-1pm |
11.40 |
Intermediate Presentation of Focused Research Problem |
Presentation, Documentation and Discussion of Intermediate Research and Conceptualization Results |
| June, 23rd 2016 |
10:30-1pm |
11.40 |
Q&A Session |
- |
| June, 30th 2016 |
10:30-1pm |
11.40 |
Q&A Session |
- |
| July, 7th 2016 |
10:30-1pm |
11.40 |
Final Presentation |
Presentation, Documentation and Discussion of Final Solution |
Course Grading
Design teams of students will jointly create a new digital service addressing an urban challenge. The design process will cover business model design, conceptualization and prototypical implementation. The grading of the seminar will be based on the deliverables created by the design teams (80%) and students’ interactive discussions (20%) within the course. The deliverables will be assessed along the following criteria: application of design methods with primary and secondary research, logical structure, line and consistency of argumentation, feasibility assessment (incl. degree of implementation), practical relevancy, team work, presentation quality.
Course Materials
Students will be provided with all necessary materials before each session. Therefore, the material will be uploaded in the ILIAS Portal. Readings are available through the university’s electronic library resources or via the Internet. The materials to be used in this class provides students with both content and background for the topics introduced and discussed in the course. Students are required to have a look at the mandatory material in order to allow for an efficient classroom experience. Optional readings are introduced as part of the lecture and provide students with the opportunity to extend their understanding beyond the material discussed in class.
Contact
For submission of presentation materials and organizational questions please contact Raphael Rissler.