The human-centered systems lab (h-lab) headed by Prof. Dr. Alexander Maedche (Research Group “Information Systems I") focuses in research, education, and innovation on designing human-centered systems for better work and life.  

Our mission is to create impactful knowledge for designing human-centered systems for human productivity and well-being through relevant and rigor scientific research. We leverage artificial intelligence (AI) and biosignal sensor technologies in combination with a human-in-the-loop paradigm to continuously involve humans in the design process. We follow a socio-technical research approach for increasing human productivity and well-being through human-centered systems.

We contribute to the fields of human-computer interaction (HCI) (Mensch-Computer Interaktion) and information systems (IS) (Wirtschaftsinformatik). We believe that delivering cutting-edge knowledge and inspiring education, as well as an ongoing dialog with the public need to go hand in hand to maximize the impact of our work in organizations and society.

Our current research topics are:

News

Final Presentations of Capstone Project: Designing Sustainable Development Applications 
Final Presentations of Capstone Project: Designing Sustainable Development Applications 

As part of the bachelor lecture "Foundations of Interactive Systems" of the human-centered systems lab, students presented the results of their Capstone Project on July 16th, 2024. Throughout the semester, students worked in teams on the Capstone Project, which allows students to apply the theoretical knowledge learned in the lecture to a real-world use case.

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Welcome Bella Tadson 
Welcome Bella Tadson 

 

We welcome Bella Tadson as a new team member and doctoral student researcher at the human-centered systems lab of Prof. Mädche at KIT.

Bella holds a Master of Science degree in User Experience from HEC Montréal in Canada. She conducted her thesis at the Tech3Lab, where she used neurophysiological tools (EEG and eye tracking) to create a neuro-adaptive interface, based on information overload in online shopping.

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Successful Completion of the Designing Interactive Systems Capstone Project with EnBW 

Last week we had the pleasure to visit the EnBW headquarter and attend to the final presentations of this year’s Designing Interactive Systems: Human-AI interaction (DIS) capstone project. The project was conducted as part of the DIS master lecture offered by Prof. Mädche and Julia Seitz and carried out in cooperation with EnBW.  

 

We want to thank all students and our partners from EnBW involved in this exciting project! 

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Invitation to participate in the research study “Emotional Watchface” 
Invitation to participate in the research study “Emotional Watchface”

In this study we are examining how a smartwatch app that we developed can help people recognize their emotions better and thus increase their emotional competence. The app automatically adapts the watch face based on emotion recognition. The only condition for participation is that you own a smartwatch and already use it in everyday life, or you are experienced with smartwatches.

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Participation at KI Festival in Heilbronn 
Participation at KI Festival in Heilbronn 

The LLM-based Social Robot prototype building on Furhat Robotics developed in a joint project between the h-lab and NIM e.V. was presented at the KI Festival in Heilbronn . The KI Festival took place last weekend (June 29th – 30th 2024). The KI Festival supports all those interested in technology to experience artificial intelligence.

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Brain Bites Talk at Real:Labor Festival on July 3rd  
Brain Bites Talk at Real:Labor Festival on July 3rd  

The Real:Labor Festival from July 2nd – 6th 2024 addresses the question of how citizen participation can be successfully implemented to change city life. A broad spectrum of topics is discussed, ranging from Robotics in nursing, autonomous driving to accessibility and inclusion. As part of the Real:Labor festival Adrian Wegener from the human-centered systems lab will give a talk in the Brain Bites series focusing on digital accessibility.

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Exchange with Cognitive Systems Engineering Lab from the University of Tokyo 
Exchange with Cognitive Systems Engineering Lab from the University of Tokyo 

 

This week representatives from the cognitive systems engineering lab (Prof. Taro KANNO) of the University of Tokyo visited the human-centered systems lab (h-lab) at KIT. In a joint workshop we presented and discussed running research projects and new research opportunities in the fields of meeting engineering and biosignal-adaptive video meeting systems.

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STAMMTISCH | mensch.digital at Triangel | AI Assistants for Reading Support: Discover the future of reading on June 26th at 6 PM
STAMMTISCH | mensch.digital at Triangel | AI Assistants for Reading Support: Discover the future of reading on June 26th at 6 PM

AI assistants such as ChatGPT make our everyday lives much easier by taking over many tasks for us. However, we often tend to rely too much on the results generated without developing a deeper understanding of the potential issues. Current research is investigating how people can be supported in using AI assistants while still maintaining an in-depth understanding. In this workshop, we will focus on the development of a ChatGPT-based reading assistant.

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ECIS 2024 Best Short Paper Award Second Runner Up 
ECIS 2024 Best Short Paper Award Second Runner Up 

 

 

We are thrilled to have received the Best Short Paper Award Second Runner Up at the 32nd European Conference on Information Systems (ECIS) in Cyprus.  The paper "Robot Shopping Assistants: How Emotional Versus Rational Robot Designs Affect Consumer Trust and Purchase Decisions" by Ulrich Gnewuch (University of Passau), Leon Hanschmann (KIT), Carolin Kaiser (NIM e.V.), Rene Schallner (NIM e.V.), and Alexander Maedche (KIT) describes preliminary results of a research project investigating how an emotional (vs. rational) robot design influences consumers’ trust and purchase decisions. 

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Industry Talk “Using Conversational AI and LLM to Improve Customer Service at Allianz Germany” 
Industry Talk “Using Conversational AI and LLM to Improve Customer Service at Allianz Germany” 

We were happy to welcome our alumnus Dr. Peyman Toreini and Daniel Faisst giving an industry talk as part of the master's course "Designing Interactive Systems: Human-AI Interaction".  

 

They provided interesting practical insights into how conversational AI and LLMs can be used to improve the customer service at Allianz Germany. In addition, they also reported challenges of introducing these systems in a large insurance company and how to overcome these challenges. Thank you for sharing your valuable insights from practice with us and also comparing how industry here differs from research! 

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DESRIST 2024 Best Paper Award  
DESRIST 2024 Best Paper Award  

DESRIST 2024 Best Paper Award The paper " Designing an LLM-based Open Data Assistant for Effective Use " by Till Carlo Schelhorn, Ulrich Gnewuch and Alexander Maedche from the human-centered systems lab (h-lab) present meta-requirements and propose initial design principles on how to design a Large Language Model based open data assistant for effective use. Subsequently, the principles are instantiated in a prototype and evaluated in a focus group with experts from a medium-sized German city.

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Industry Talk “AI-driven Design” by Tiffany Knearem, PhD (Google) 
Industry Talk “AI-driven Design” by Tiffany Knearem, PhD (Google)

We were very pleased with the industry talk by Tiffany Knearem given as part of the bachelor's course "Foundations of Interactive Systems". Tiffany works as User Experience Researcher at Google on the Material Design team. She is interested in AI applications for design tooling to support product designer-developer collaboration and unlock creativity. She is an active member of the HCI research community and published regularly at top conferences such as CHI and CSCW. 

 

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