In a joint project betweeen KIT (Prof. Mädche) and the Chief Financial Office Unit of EnBW an explainable AI system was developed and successfully deployed. The AI project DeborAH ("Debitor Assignment Help") leverages deep learning techniques to support automation of accounts receivable management process steps. Within DeborAH we designed and embedded explainable AI methods to support clerks in their daily work. This approach has shown to not only increase productivity,but also increase trust in the AI-based system.

The computerwoche article is available here.