Dr. Ivo Benke

  • Karlsruhe Institute of Technology (KIT)
    Institute of Information Systems and Marketing (IISM)
    Kaiserstraße 89
    76133 Karlsruhe


    View Ivo Benke's Profile on LinkedIn  Follow me on ResearchGate 


Research Interest

Dear Reader,

Thank you for your interest in my work. I am head of the Research Group "Emotion-adaptive Systems for Work & Learning".
In my research, I am interested in the following topics:

  • Emotion-adaptive Systems for Emotional Competence and Regulation
    I design intelligent, emotion-adaptive systems based on affective computing technologies. I focus on the development of emotional competence and regulation in collaboration or self-regulated learning.
  • Virtual Meetings and Work
    I investigate human behavior and system design in virtual meetings and work processes such as meetings, job search processes, leadership, and crowd work with regards to performance, well-being, and autonomy.
  • Self-regulated Learning
    I investigate the learning behavior and decisions in the process of self-regulation in learning with focus on emotions.

Together with my team I apply different technologies and methods

  • Affective Computing Technologies with NLP, Wearables, and Biosignals
    I use AI-based technologies such as sentiment and emotional analyses, natural language processing, and speech- and text-based agents in order to improve the workplace environment for the users. Further, I rely on werables and biosignals to understand human emotions and behavior.

For my research project, I design and develop artifacts based on relevant design methods and techniques such as participatory design and design science research.. For their evaluation, I apply an eclectic collection of methods for qualitative and quantitative research in laboratory and field experiments to evaluate my research artifacts on the individual and the team level.

Are you also interested in these topics? Do you want to discuss research or are you a student interested in the topic and looking for a thesis supervisor? Feel free to contact me!

Short CV

  • 10/2021 - 01/2022: Visiting researcher at Technion Israel Institute of Technology, Haifa, Israel
  • 2018 - 2021: Doctoral Researcher in the research group of "Information Systems I" at the Karlsruhe Institute of Technology (KIT)
    • Participation at Doctoral Consortiums at ECSCW 2019, Salzburg and Mensch und Computer 2018, Dresden
    • Thesis: "Emotional competence development systems in remote work collaboration"
  • 2010 – 2017: B. Sc. & M. Sc. Industrial Engineering and Management at the Karlsruhe Institute of Technology (KIT)

Internships and work experience at Freudenberg SE, Adidas AG, the European Parliament, and Siemens Healthineers AG. Exchange Semester in Barcelona and Brussels.


WS 2022/23 Engineering Interactive Systems (Lecture)
WS 2022/23 KD2School Ringvorlesung (PhD Lecture)
SS 2022 Biosignal-based Adaptive Systems (Lecture)
SS 2020 Designing Interactive Systems (Lecture)
SS 2019 Designing Interactive Systems (Lecture)
SS 2018 Designing Interactive Systems (Lecture)
SS 2017 Teaching Assistant for the lecture „Management von Informatik Projekten“, AIFB (Lecture)



Reviewer for:

  • Associate Chair for Late-Breaking Work track CHI 2022 & 2023
  • Programm Coordinator for DESRIST 2022 & 2023
  • CHI: ACM Conference on Human Factors in Computing Systems (2022, 2023)
  • Computers in Human Behavior (2020)
  • IEEE Computer (2021)
  • International Conference on Information Systems (ICIS) (2022)
  • European Conference on Information Systems (ECIS) (2019-2023)
  • Hawaii International Conference on System Sciences (HICSS) (2019-22)
  • International Conference on Wirtschaftsinformatik (WI) (2019-22)
  • CONVERSATIONS (2020-22)
  • Pre-ICIS Workshop on HCI Research in MIS (2020-22)


Open Projects

Title Subject Supervisor Person in Charge
Emotions, Group chats, Dataset, Machine learning
Contact hypothesis, Conflict management, Information technology, Political discourse

In case of interest in a thesis (BA/MA/Sem) I am open for interesting ideas or opportunities. You can write me in case of interest.

  More Information  

Selected Finished Projects

Master thesis: The Impact of an Emotion Analysis System on Individual Emotional Competence: A Longitudinal Study Finished
Master thesis: Understanding The Impact Of Transformational Leadership on Employee Engagement on Enterprise Collaboration Platforms Finished
Master thesis: Collaborationkit 2.0 – Designing a Collaborative Software Selection and Life Cycle for Small and Medium Enterprises Finished
Bachelor thesis: Leveraging the Internet of Things for Collaboration: Using Augmented Reality to Support Teams across Business Layers Finished
Bachelor thesis: Qualitative Analysis of Collaboration and Communication Problems in Intercultural Organizations Finished
Bachelor thesis: Designing Chatbot-based Affective Feedback in Computer-Mediated Communication (CMC) of Virtual Teams Finished
Seminar thesis: Ethics in AI Finished
Seminar thesis: Help or Horror: Emotion Analysis through Virtual Assistants and Chatbots Finished
Seminar thesis: Roles of Chatbots in Team Collaboration - A Literature Review Finished


Conferences and Workshops

Organization of Workshop "Emotions in Organizations" at ISRE 2022, Los Angeles, USA

Organization of Workshop "UUX im Unternehmen – Ein Dauerlauf mit Hindernissen?" at Mensch und Computer 2020, Magdeburg (virtually)

Organization of Workshop "Vom ersten Schritt bis zum Dauerlauf. Wie bringt man Usability und User Experience (UUX) ins Unternehmen?" at Mensch und Computer 2019, Hamburg

Organization of Workshop "UUX-Praxis im Wandel: Usability und User Experience in Zeiten der Digitalisierung" at Mensch und Computer 2018, Dresden

Student Volunteer at 23rd and 24th ACM Conference on Computer-Supported Cooperative Work and Social Computing (CSCW) 2020 & 2021, USA (Virtually)


  • Member International Society for Research on Emotions (ISRE)
  • Member of Association for Computing Machinery (ACM) & Special Interest Group Human Computer Interaction (ACM SIGHCI)
  • Member of Association for Information Systems (AIS) & Special Interest Group Human Computer Interaction (AIS SIGHCI)
  • Member of European Association of Researchers Interested in Socially-embedded Technologies (EUSSET)
  • Contributor and member of the Usability in Germany e.V. since 2018


Selected Talks, Seminars, and Podcasts

Talk "Trustworthy Design of Emotion-aware Chatbots for Virtual Teams" at Behavioral Sciences and Management Seminar at Technion Israel Institute of Technology

Article for the IHK Magazin about successful remote work for SMEs.

Interview at radio station Radio Regenbogen about Home-Office in times of COVID-19.

Interview in the SWR Landesschau tv-show about Remote Work and Social Distancing (Link expired)

Publication List

Journal Articles
Aligning Crowdworker Perspectives and Feedback Outcomes in Crowd-Feedback System Design
Haug, S.; Benke, I.; Maedche, A.
2023. Proceedings of the ACM on human-computer interaction, 7 (CSCW1), Art.-Nr.: 23. doi:10.1145/3579456
TeamSpiritous - A Retrospective Emotional Competence Development System for Video Meetings
Benke, I.; Schneider, M.; Liu, X.; Mädche, A.
2022. Proceedings of the ACM on human-computer interaction, 6 (CSCW2), Art.-Nr.: 392. doi:10.1145/3555117
Understanding the impact of control levels over emotion-aware chatbots
Benke, I.; Gnewuch, U.; Maedche, A.
2022. Computers in human behavior, 129, Art.-Nr.: 107122. doi:10.1016/j.chb.2021.107122
Chatbot-based Emotion Management for Distributed Teams: A Participatory Design Study
Benke, I.; Knierim, M. T.; Maedche, A.
2020. Proceedings of the ACM on human-computer interaction, 4 (CSCW2), Article No.: 118. doi:10.1145/3415189
On Implementing Ethical Principles in Design Science Research
Benke, I.; Feine, J.; Venable, J. R.; Maedche, A.
2020. AIS transactions on human-computer interaction, 12 (4), 206–227. doi:10.17705/1thci.00136
Conference Papers
Annotating Affect in the Field: A Case Study on the Usability of a Minimalist Smartwatch User Interface for Affect Annotation
Schneegans, T.; Niclas, A.; Greiner, K.; Benke, I. Dr.; Mädche, A. Prof. Dr.; Beigl, M.
2023. Proceedings of the The 2nd EmpathiCH workshop (CHI2023)
Designing AMSL – A Mobile Digital Assistant for Self- Regulated Learningregulated Learning
Scheu, S.; Kuhlmeier, F. O.; Müller, L. N.; Benke, I.
2023. ECIS 2023 Proceedings, AIS eLibrary (AISeL)
InterFlowCeption: Foundations for Technological Enhancement of Interoception to Foster Flow States during Mental Work
Berger, C.; Knierim, M. T.; Benke, I.; Bartholomeyczik, K.; Weinhardt, C.
2023. ACM CHI Conference on Human Factors in Computing Systems 2023. doi:10.1145/3544549.3585833
CrowdSurfer: Seamlessly Integrating Crowd-Feedback Tasks nto Everyday Internet Surfing
Haug, S.; Benke, I.; Fischer, D.; Maedche, A.
2023. CHI ’23: CHI Conference on Human Factors in Computing Systems Hamburg Germany April 23 - 28, 2023. Ed.: A. Schmidt, Art.-Nr.: 553, Association for Computing Machinery (ACM). doi:10.1145/3544548.3580994
Emotion Adaptive Learning Systems for Transferrable Skill Learning
Zahn, E.; Benke, I.; Soellner, M.; Mädche, A.
2022. Proceedings of the 2022 AIS SIGED International Conference on Information Systems Education and Research
Fatigued by yourself? Towards understanding the impact of self-view designs in virtual meeting software
Seitz, J.; Benke, I.; Mädche, A.
2022. SIGHCI 2022, HCI/MIS Workshop 2022 - The 21st Annual Pre-ICIS Workshop on HCI Research in MIS, Copenhagen, Denmark, December 11, 2022
Digital Assistants for Self-Regulated Learning: Towards a State- Of-The-Art Overview
Scheu, S.; Benke, I.
2022. Thirtieth European Conference on Information Systems (ECIS 2022), Timișoara, Romania, Paper Number: 1787, AIS eLibrary (AISeL)
LeadBoSki: A Smart Personal Assistant for Leadership Support in Video-Meetings
Benke, I.; Vetter, S.; Maedche, A.
2021. Companion Publication of the 2021 Conference on Computer Supported Cooperative Work and Social Computing. Ed.: J. Birnholtz, 19–22, Association for Computing Machinery (ACM). doi:10.1145/3462204.3481764
The Relationship of Collaboration Technologies and Cognition and Affect
Benke, I.; Heinzl, A.; Maedche, A.
2021. Proceedings of the 54th Annual Hawaii International Conference on System Sciences, January 4-8, 2021. Ed.: T. X. Bui, 701–711, College of Education University of Hawai‘i at Manoa
Exploring Design Principles for Enterprise Chatbots: An Analytic Hierarchy Process Study
Feine, J.; Adam, M.; Benke, I.; Maedche, A.; Benlian, A.
2020. Designing for digital transformation : co-creating services with citizens and industry : 15th international conference on design science research in information systems and technology, DESRIST 2020, Kristiansand, Norway, December 2-4, 2020 : proceedings. Ed.: Sara Hofmann, 126–141, Springer Verlag. doi:10.1007/978-3-030-64823-7_13
Towards Design Principles for Trustworthy Affective Chatbots for Virtual Teams
Benke, I.
2020. ECIS 2020 Proceedings - Twenty-Eighth European Conference on Information Systems, Marrakesh, Marokko, June 15 - 17, 2020, AIS eLibrary (AISeL)
Discovering Core Modules of Platform-based Software Ecosystems for Non-Profit Sport Organizations
Benke, I.; Guth, P.; Rietz, T.; Maedche, A.
2020. Proceedings der 15. Internationalen Tagung Wirtschaftsinformatik (WI2020), Potsdam, 08.-11-03.2020
Vom ersten Schritt bis zum Dauerlauf. Wie bringt man Usability und User Experience (UUX) ins Unternehmen
Burmester, M.; Laib, M.; Benke, I.; Minge, M.
2019. Mensch und Computer 2019 - Workshopbeiträge, 8.-11. September 2019, Hamburg. Hrsg.: F. Steinicke, Gesellschaft für Informatik (GI). doi:10.18420/muc2019-ws-287
Humane Anthropomorphic Agents: The Quest for the Outcome Measure ; Position Paper
André, E.; Bayer, S.; Benke, I.; Benlian, A.; Cummins, N.; Gimpel, H.; Hinz, O.; Kersting, K.; Mädche, A.; Mühlhäuser, M.; Riemann, J.; Schuller, B. W.; Weber, K.
2019. AIS SIGPrag, Munich, 15-18 December 2019, 2019 pre-ICIS workshop proceedings "Values and Ethics in the Digital Age", Munich, 14.12.2019
Towards an Actionable Ethical Compass for Developing AI-enabled Artifacts in Design Science Research
Benke, I.; Feine, J.; Venable, J. R.; Maedche, A.
2019. AIS SIGPrag, Munich, 15-18 December 2019, 2019 pre-ICIS workshop proceedings "Values and Ethics in the Digital Age", Munich, 14.12.2019
Social Augmentation of Enterprise Communication Systems for Virtual Teams Using Chatbots
Benke, I.
2019. Proceedings of 17th European Conference on Computer-Supported Cooperative Work, European Society for Socially Embedded Technologies (EUSSET 2019), Salzburg, A, June 8-12, 2019
The Impact of Anthropomorphic and Functional Chatbot Design Features in Enterprise Collaboration Systems on User Acceptance
Rietz, T.; Benke, I.; Maedche, A.
2019. 14. Internationale Tagung Wirtschaftsinformatik (WI2019)
UUX-Praxis im Wandel: Usability und User Experience in Zeiten der Digitalisierung
Burmester, M.; Benke, I.; Döbelt, S.; Minge, M.; Stein, E.; Stevens, G.
2018. Mensch und Computer 2018 - Workshopband, 02.-05.September 2018, Dresden. Hrsg.: R. Dachselt, 461–472, Gesellschaft für Informatik (GI). doi:10.18420/muc2018-ws09-0546
Enhancing Joint Attention in Collaborative Information Dashboards with Shared Gaze Awareness
Toreini, P.; Benke, I.; Langner, M.; Schaumann, S.; Schwarzenboeck, J.; Bamberger, C.; Maedche, A.
2018. SIGHCI 2018 Proceedings - HCI/MIS Workshop 2018 - The 17th Annual Pre-ICIS Workshop on HCI Research in MIS, San Francisco, California, December 13, 2018, AIS eLibrary (AISeL)
More detailed information is available within the KIT-network.